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FAQ

Frequently Asked Question

How can I contact Tetrus Store?

You contact Tetrus Store by using the contact form on our website or by emailing us at tetrus.shop@gmail.com. We wil respond to your inquiry as soon as possible.
How long does it take to receive my order?

The delivery time for your order depends on your location and the shipping method you choose. We typically process and ship orders within 1-3 business days, and delivery times range from 5-15 business days.
Can I track my order?

Yes, we provide tracking information for all orders. Once your order is shipped, we will send you an email with a tracking number that you can use to track your package.
What should I do if I receive a damaged or defective item?

If you receive a damaged or defective item, please contact us immediately so we can assist you. We may be able to offer a replacement or other resolution depeding on the situation.
What payment methods does Tetrus Store accept?

Tetrus Store accepts various payment methods, including credit cards, debit cards, PayPal, and more.
Do you offer wholesale or bulk orders?

Yes, we do offer wholesale or bulk orders. Please contact us directly for more information and pricing.
What is your return policy?

We do not offer refunds or returns on any products sold on Tetrus Store. All sales are final.
What is Tetrus Store?

Tetrus Store is an online print on demand store that specializes in selling gaming goods, including mousepads, face masks and many other accessories.
How do I place an order on Tetrus Store?

To place an order on Tetrus Store, simply browse through our catalog of products and add the ites you want to your cart. Then, proceed to checkout and complete your payment. Once your order is confirmed, we will process it and ship it to you as soon as possible.